CONTACTS FOR NEW CUSTOMERS
We offer customer-oriented service solutions for the aviation industry. Contact our sales team at sales(at)airpro.fi to learn more about our services.
We offer customer-oriented service solutions for the aviation industry. Contact our sales team at sales(at)airpro.fi to learn more about our services.
Need handling services for your flights? We are ready to serve your airline at 11 Finnish airports. Please submit your e-mail to sales(at)airpro.fi with your contact details, aircraft type, requested services, schedule and airport/s in question.
Airpro Enontekiön lentoasema PL 8 99401 Enontekiö Finland SITA: ENFAPXH OPS: enf@airpro.fi
Station Manager Markus Kurkinen
Customer Service – Asiakaspalvelu: tel: +358 (0)20 708 8486
Airpro P.O. Box 30 01531 Vantaa Finland SITA: HELAPXH OPS: hel.ops@airpro.fi
Station Manager: Pax Manager Amanda Björkqvist Ramp Manager Timo Karosvuo
Inquiries related to lost and left behind bags via the arrival service, tel. +358 40 135 1999, email: tulopalvelu.hel@airpro.fi. Arrival service bag pick-up times: Mon-Sun 2-3pm & 6-7pm. Information on air travel at: www.finavia.fi/en Please contact your airline for ticket inquiries.
Airpro (RTG) Lentokentäntie 290 99800 Ivalo Finland SITA: IVLAPXH OPS: ivl@airpro.fi
Station Manager Markus Kurkinen
Customer Service: tel +358 (0)20 708 8613
Airpro (RTG) PL 88 99101 Kittilä Finland SITA: KTTAPXH OPS: ktt@airpro.fi
Station Manager Markus Kurkinen
Customer Service: tel +358 (0)20 708 8939
Airpro (RTG) Lentokentäntie 275 Kuopion lentoasema 70900 Toivala Finland SITA: KUOAPXH OPS: kuo@airpro.fi
Station Manager Jari Lampinen
Customer Service: +358 (0)20 708 7431
Airpro (RTG) Kuusamon lentoasema Lentokentäntie 93600 Kuusamo Finland SITA: KAOAPXH OPS: kao@airpro.fi
Station Manager Jussi Kivimäki
Customer Service: tel +358 (0)20 708 8848
Airpro (RTG) Oulun Lentoasema 90460 Oulunsalo Finland SITA: OULAPXH OPS: oul@airpro.fi
Station Manager Aki Virta
Customer Service: tel +358(0)20 708 7935 & (0)40 709 4728
Airpro (RTG) Rovaniemen lentoasema 96100 Rovaniemi Finland SITA: RVNAPXH OPS: rvn@airpro.fi
Station Manager Jussi Kivimäki
Customer Service: tel +358(0)20 708 6444 & (0)20 708 6440 Inquiries related to lost and left behind bags via the arrival service, tel. +358 (0)40 631 5127 Information on air travel at: www.finavia.fi/en Please contact your airline for ticket inquiries.
Airpro Terminaali 1, Tornikaari 1 33960 Pirkkala Finland SITA: TMPAPXH OPS: tmp@airpro.fi
Station Manager Matti Kaukonen
Customer Service: tel +358(0)40 351 7887 (during flights)
Airpro Lentoasemantie 150 20360 Turku Finland SITA: TKUAPXH OPS: tku@airpro.fi
Station Manager Matti Kaukonen
Customer Service: tel +358 (0)20 708 4727 or +358 (0)20 708 4956
Airpro (RTG) Vaasan lentoasema Lentokentäntie 65380 Vaasa Finland SITA: VAAAPXH OPS: vaa@airpro.fi
Station Manager Aki Virta
Customer Service: tel +358(0)20 708 6254 & (0)20 708 6156
Ground Handling Requests
sales@airpro.fi
Helsinki Airport: hel.ops@airpro.fi
Network stations: see contact details below
Customer Service
For any claim or refund matter, we kindly ask you to contact airline directly. Claims and refunds are always handled by the airline with which the customer has a contract of carriage. If necessary, airline will receive clarifications from Airpro.
Feedback: asiakaspalautteet@airpro.fi
Other matters: airpro@airpro.fi
The Whistleblowing reporting channel
You can submit a report anonymously
through Whistleblowing channel.
P.O. Box 30 / Lentäjäntie 1 A, 4th floor
FI-01531 Vantaa
Airpro Oy
Ostolaskut, P.O. Box 93
FI-01531 Vantaa, Finland
E-invoicing: 003709682853
Operator: Basware Oyj
Operator ID: BAWCFI22
RTG Ground Handling Oy
Ostolaskut, P.O. Box 93
FI-01531 Vantaa, Finland
E-invoicing: 003720310508
Operator: Basware Oyj
Operator ID: BAWCFI22
Airpro 0968285-3
RTG Ground Handling 2031050-8